Privacy Policy

Last updated: May 2026

This privacy policy is provided pursuant to Article 13 of Regulation (EU) 2016/679 (GDPR) to users who visit or make purchases on the website refined.lc.

Data Controller
Caputo Lydia
VAT No.: 04895170613 | REA: CE-368433 | Tax Code: CPTLYD00L55I234Q
Certified email: lydia.caputo@legalmail.it

Data Collected
First name, last name, address, email, phone (during purchase or registration); IP address, browser, pages visited (automatically via cookies).

Purpose and Legal Basis
Order and shipment management (contract performance, Art. 6(1)(b)) — tax obligations (legal obligation, Art. 6(1)(c)) — newsletter (consent, Art. 6(1)(a), revocable at any time) — traffic analysis (legitimate interest, Art. 6(1)(f)) — complaint and withdrawal management (legal obligation / contract performance).

Data Recipients
Shopify Inc., Shopify Payments/Stripe, Klarna Bank AB, couriers, tax consultant, Google LLC (Analytics with anonymized IP), Meta Platforms Ireland Ltd. (Pixel, if activated). Data is not sold or transferred to third parties for their own purposes.

Extra-EU Transfers
Some providers (Shopify, Google, Meta) process data outside the EU in compliance with the safeguards provided by Articles 44-49 GDPR (Standard Contractual Clauses or adequacy decisions).

Data Retention
Order data: 10 years (tax obligations) — newsletter: until consent is revoked — navigation data: variable (see Cookie Policy) — contact messages: 12 months.

Your Rights (Articles 15-22 GDPR)
You have the right to access, rectification, erasure, restriction, data portability, object, and withdraw consent. You can also lodge a complaint with the Garante (www.garanteprivacy.it).

To exercise your rights, contact us via the support chat available on the website, or via certified email at lydia.caputo@legalmail.it for formal requests.

Cookies
The website uses technical cookies and, with your consent, analytical and profiling cookies. See the Cookie Policy for details.

The Data Controller reserves the right to update this policy at any time. The current version is always available on this page.