Frequently Asked Questions
WHICH PAYMENT METHODS DO YOU ACCEPT?
We accept credit and debit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, and Klarna. All payments are secured with SSL encryption and 3D Secure authentication.
WHAT SIZE is ONE SIZE?
Our garments are designed with a fluid silhouette that adapts to different body types. One Size is designed for sizes from XS to L. If you have any doubts, you can write to us and we will help you choose.
When will I receive my order?
Orders are processed within 1-2 business days. Delivery in Italy typically takes 2-4 business days from shipment. You will receive an email with the tracking number as soon as the package is handed over to the courier.
Where are the products manufactured?
All Refined garments are made in Italy from 100% viscose. Each piece is designed to combine lightness, fluid wearability, and Italian craftsmanship.